Privacy Policy

Effective Date: October 2, 2025
Website: https://noteway.net

Noteway (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and hosted email services at noteway.net.

By using our services, you consent to the practices described in this Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide

When you register or use our services, we may collect:

Name
Email address
Billing address
Payment information
Domain names connected to your account
Support communications

B. Automatically Collected Information

We may collect:

IP address
Browser type
Device information
Usage logs
Server logs related to email activity
Login timestamps

C. Email Content

Noteway processes email content solely to provide hosted email services. We do not read, monitor, or analyze your email content except:

When required for abuse investigation
When required by law
When necessary to maintain system integrity
When content is automatically scanned for spam or malware protection

2. How We Use Information

We use collected information to:

Provide and maintain services
Process payments
Prevent abuse, spam, and fraud
Communicate with you regarding support or billing
Improve system reliability and security
Comply with legal obligations

We do not sell your personal data.

3. Legal Basis for Processing (If Applicable)

Where applicable (including GDPR jurisdictions), we process personal data based on:

Contractual necessity
Legitimate business interests
Legal compliance obligations
Your consent

We may share information with:

Payment processors
Infrastructure providers (e.g., hosting providers)
Legal authorities when required by law
Abuse mitigation services

We do not sell or rent personal information to third parties.

5. Data Retention

We retain data:

For as long as your account is active
As required for billing and tax compliance
As necessary for legal or abuse investigation purposes

Upon account termination, data may be deleted according to our internal retention schedule.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your information, including:

Encrypted connections (SSL/TLS)
Server-level security controls
Access controls and authentication measures

However, no system can be guaranteed 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your personal data
Correct inaccurate information
Request deletion of personal data
Object to certain processing
Request data portability

Requests can be submitted to [email protected].

8. Cookies & Tracking

We may use cookies and similar technologies to:

Maintain login sessions
Improve user experience
Analyze site usage

You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party services. We are not responsible for the privacy practices of those external websites.

10. Children’s Privacy

Noteway services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.

11. International Users

If you access our services from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions where our infrastructure providers operate.

12. Abuse & Email Monitoring

To maintain service quality and IP reputation, we may:

Monitor sending patterns
Enforce sending limits
Review abuse complaints
Temporarily suspend outbound email during investigations

This monitoring is limited to operational and abuse-prevention purposes.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on noteway.net.

Continued use of services constitutes acceptance of the updated Policy.

14. Contact Information

For privacy-related inquiries:

Noteway Website: https://noteway.net Email: [email protected]